Where Does Your Help Come From?

I’m not proud of the fact that when walking into the garage one night,  I shoved my daughter into the path of an evil, demonic critter while running for my life. There’s one sure-fire way to send me into sheer terror and everyone close to me knows not to even say the word. In fact in our home, we spell […]

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Blessed Easter Morn Gone Awry

Colorful center piece for table – check. Easter baskets with appropriate balance of chocolate, sour candy and non edible items – check. New clothes in festive colors for all family members – check. Delicious meal planned – check. Reminding kids of real meaning of Easter – check. Easter photo counseling session for mom – Um, […]

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Shrimp & Grits Coming Up

There’s a quaint hotel in Savannah, GA where my husband and I enjoy occasional weekend getaways. We love the location, the decor and most of all – the staff. I have been passionate about customer experience throughout my marketing career. I typically display unusual levels of excitement when staff members show they really “get it”. […]

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